Bilingual Administrative Assistant
Fort Lauderdale, FL
Bilingual Administrative Assistant
Full Time • Fort Lauderdale, FL
Benefits:
- 401(k)
- Employee discounts
- Health insurance
- Paid time off
- 401(k) matching
- Bonus based on performance
- Dental insurance
- Vision insurance
Bilingual Administrative Assistant
Qualifications
PRV Audio is looking for a full-time Bilingual Administrative Assistant (Customer Service) to perform a variety of administrative and clerical tasks. As a Bilingual Administrative Assistant, you will be the first point of contact for our company. Our Administrative Assistant’s duties include offering administrative support across the organization.
Full Job Description
Responsibilities include but are not limited to:
- Multitasking and time-management skills, with the ability to prioritize tasks.
- Answer and appropriately route all incoming calls for various business units from the USA and Latin America with courtesy, speed, and accuracy; screen and forward incoming phone calls.
- Monitoring call and mail histories to ensure that all customers have been assisted.
- Processing exchanges and refunds in ways congruent with our policies.
- Be familiar with procedures for handling all aspects of customer complaints or disputes.
- Provide general information regarding routine inquiries from customers, and refer non-routine, sensitive, and/or complex requests for information and other inquiries or complaints to the Customer Service Manager.
- Receives, sorts, and distributes daily mail/deliveries
- Maintaining a clean and organized workspace.
- Helping team members with other office tasks as designated.
- Perform general office duties, such as ordering office supplies and equipment.
- Perform data entry and research.
- Coordinate team meetings and company events.
Bilingual Administrative Assistant should contain the following requirements and qualifications:
- Good organizational and time-management skills
- Excellent verbal and written communication skills
- Working knowledge of office procedures and office equipment.
- Strong computer skills with emphasis on Microsoft Word and Excel.
- Excellent Customer Service skills.
- Bilingual English/Spanish (Fully fluent levels in both- must be able to speak, read, and write in both languages without limitations and assistance).
Benefits:
- A waiting period may apply
Schedule:
- Monday to Friday
Education:
- High school or equivalent (Preferred)
This Job Is Ideal for Someone Who Is:
- Problem solver
- Detail-oriented
- Proactive
Work Location:
- Pompano Beach, FL
Work Remotely:
- No
Compensation: $20.00 - $25.00 per hour
About Us
Founded in 2006 by a Brazilian group of executives and engineers, PRV Audio started with a compact line of transducers fully dedicated to the Brazilian market. PRV Audio was established to design, create, and introduce new pro audio products, combining passion for crafting loudspeakers, technical knowledge, and design skill with the understanding of how, when, and where to market products. PRV Audio Brazil has quickly grown to become one of the most innovative manufacturers of professional loudspeakers. In 2009, PRV Audio opened its own subsidiary in Fort Lauderdale, Florida, USA, to better serve the growing international demand, PRV AUDIO is currently present in more than 64 countries worldwide.
In early 2018, Executive Director Daniel Costa became the majority shareholder of PRV Audio Group, transferring the company headquarters from Sao Leopoldo, Rio Grande do Sul, BR to Fort Lauderdale, Florida, USA.
Today, the Fort Lauderdale location serves as PRV Audio Headquarters, managing R&D departments in Brazil and production facilities in different parts of the world. This energetic and passionate team is dedicated to the worldwide sales, distribution, and marketing of PRV AUDIO products for every lifestyle.
Mission
Mission
At PRV Audio, we are committed to designing, manufacturing, and introducing new and innovative pro audio products to the market, delivering exceptional quality with superior sound fidelity.
Vision
With passion and purpose, we seek to deliver the perfect product for your lifestyle and to inspire your love for music and life, every day. Your Emotions Our Technology.®
Values
– Innovation and Excellence
– Integrity and Inclusion
– Cooperation and Respect
– Passion and Perseverance
– Innovation and Excellence
– Integrity and Inclusion
– Cooperation and Respect
– Passion and Perseverance
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